Vodacom One Msc Family Cruise Voucher

MSC Vouchers 

Available to 200 (two hundred) customers. The Vodacom one Home MSC Cruises Family Promotion is valid from 7 October 2018 – 31 March 2019 or, while stock lasts. All Vodacom customers with accounts in good standing are eligible to take up the prize. Prize not transferable to a third party or for cash. Vodacom shall not be liable for personal loss, injury or death at a partner-featured venue or experience, and can’t be held responsible for any dissatisfaction associated with the prize. 

1. How To Qualify 

1.1. There are 2 ways to qualify for the Family R10,000 MSC Cruises Family voucher:

1.1.1. Entry level deal, R999 -  Huawei PSMart + Huawei Y5 devices + Uncapped Fibre + 3 months Free Video play  on a Smart XS plans

1.1.2. Mid-level, R1899 -  Huawei P20 + Huawei Y5 + Uncapped Fibre + 3 x months Free Video play on a RED Select + or Red More Data plans 

1.1.3. High level, R2499 -  Apple Iphone XS 64GB x IPHONE 6 32GB + Uncapped Fibre + 6 x months free Video Play on a Red Select+ or Red More Data plans 

1.1.4. Ultra High level, R2799  - x Samsung Note 9 + Samsung S9 + Uncapped Fibre + 6 x months free Video play on a Red Select + or Red More Data plans

2. Programme Mechanic

2.1. Participants will qualify once they have activated their account with Vodacom and active on the network for 30 days, they will receive their SMS notification with process of how to redeem the voucher. The SMS notification will be received within 30 working days or after their first billing cycle of their Vodacom One contract

2.2. Qualifying Participants will receive a SMS from Vodacom South Africa with a dedicated Vodacom Red redemption platform web link and their unique reward pin code to redeem the MSC Cruises Family reward offer.

2.3. Qualifying Participants should be active Vodacom one contract holders with their accounts in good standing, when they redeem their respective prizes. 

2.4. The qualifying Participants will be required to follow the prompts to access the web link to the dedicated Vodacom Red redemption platform with their unique reward pin code which is communicated via SMS.

2.5. There will only be 1 (one) x R10, 000.00 (ten thousand rand) MSC Cruises Family voucher available to redeem per combo contract upgrade or sign up.

2.6. If a Participant fails to redeem their MSC Cruises Family voucher before the expiry date of their pin code, the Participant will forfeit the reward voucher.

2.7. Once the MSC Cruises Family voucher has been redeemed by the Participant, booking are directly through the required booking channels supplied via the SMS with the MSC Cruises Family voucher.

2.8. The Participants reward pin code is valid for 6 (six) months from the date of issue via SMS.

3. Prizes 

3.1. All vouchers are governed the relevant terms and conditions supplied by the brand or store supplying the voucher.

3.2. MSC Cruises Family vouchers are valid for 6 (six) months from date of issue.

3.3. The Promotion will afford the Participant to receive a MSC Cruises Family voucher to the maximum value of R10, 000.00 (ten thousand rand). 

3.4. The MSC Cruises Family voucher is governed by the following terms and conditions:

• The terms and conditions set out by MSC Cruises, and are available on request.

• The value of the voucher is to a maximum value of R10, 000.00 for 4 (four) people (2 people and 2 children) for 1 (one) cruise booking and is valid for 6 (six) months from date of issue

• Should the cost of the selected cruise exceed the R10, 000.00 value of the voucher, the Participant will be required to cover the difference.

• Should the cost of the cruise be less than R10, 000.00 the remainder of the voucher will be forfeited.

• The voucher may only be used for a maximum of 4 (four) people (2 people and 2 children) for 1 (one) cruise. Any other passengers wishing to travel on the same cruise will be required to pay full price to be arranged directly with MSC Cruises.

• Children under the age of 18 (eighteen) years old travelling with 2 (two) adults travel for free. 

• The only charges that apply for children under the age of 18 (eighteen) years old will be mandatory port, insurance and service charges. These charges get added once a booking is made.

• Bookings can only be held for 72 (seventy-two) hours before the booking is cancelled. This is a MSC Cruises booking system requirement and cannot be extended. If a booking is not confirmed within 72 (seventy-two) hours of the provisional booking being confirmed, the booking will be cancelled by the MSC booking system and a new booking will need to be requested by the Participant. The value and availability of the cruise may change within this period and neither MSC nor the Organizer can guarantee a cost or cruise availability. 

• One of the travelers must be the person who signed up for the contract i.e. Master Account Holder of the Vodacom One deal.

• The Offer is not transferable, for sale or re-sale, or redeemable for cash under any circumstance. Unused value will not be transferred to the Participant and cannot be used towards another cruise or passenger.

• All cruises are subject to availability at time of booking.

• The Offer applies to the cost of the cruise only (the pre-cruise costs only). 

• The Offer excludes:

- All spending money; 

- All transport to and from the port of departure or arrival;

- Any other travel costs; 

- All travel insurance costs; 

- All visa costs if visas are required;

- All passport costs if passports are required;

- Any additional costs incurred; and 

- On-board meals, drinks and activities not included in the price of the cruise.

• Costs fluctuate daily and the price viewed on the website may differ in the period of viewing the cruise cost and booking.

• MSC Cruise tickets will be sent to the participant 7 (seven) days before departure.

• All bookings must be made in advance using the MSC Cruises booking service. Bookings must be made directly with MSC Cruises on the specific number provided in the MSC Cruises digital pin code SMS. Any bookings made directly with MSC Cruises via another channel or with any other travel suppliers will not be eligible to be transferred in order to use the voucher.

• The cruise booking needs to take place at least 30 (thirty) days in advance. Any booking request that is less than 30 (thirty) days in advance will not be allowed.

• Should a booking be cancelled, a cancellation fee will apply.

4. General Terms and Conditions (T&C’s) 

4.1. This Promotion/Competition/Program (“Promotion”) is operated by Vodacom PTY LTD (“The Promoter”).

4.2. This  Promotion is open from from 07 October 2018 to 31 March 2019 or while stock lasts. 

4.3. The Promoter reserves the right, in its sole discretion and to the extent permitted by law, to amend these T&C’s at any time. The Promoter may notify The Participant of any significant changes, however there is no obligation on The Promoter to do so and it remains your responsibility to check these T&C’s regularly on the website and/or any other communications’ medium applicable. 

4.4. The Promoter shall have the right to terminate the Promotion (“Termination”) immediately and without notice for any reason, beyond its control, requiring this. In the event of such Termination, The Participant agree to waive any rights that The Participant may have in terms of this Promotion and acknowledge that The Participant will have no recourse against the Promoter, its agents and/or staff.

4.5. These T&C’s constitute an agreement between The Promoter and the Participant, the participant ("The Participant").

4.6. These T&C’s as well as the terms of use governing each of the specific rewards/prizes/ benefits (“Rewards”) will apply to your participation/submission/entry (“Participation”) into the Promotion. Please note that these T&C’s do not replace the terms and conditions prescribed by each reward partners (“Reward Terms”) and must be read in conjunction with such other Reward Terms. It is your responsibility to familiarise yourself with those Rewards Terms.

4.7. By entering the Promotion, The Participant confirms that they have read, understood and agree to be bound by these T&C’s, as they may be amended from time to time. By continuing your Participation and use of the Rewards, after the Promoter has modified and/or amended these T&C’s, The Participant agree to be bound by such modified T&C’s. If the modified T&C’s are not acceptable to The Participant, The Participant must terminate their Participation.

4.8. The Promotion is open to all South African Residents above the age of 18 who are in possession of a valid identity document or passport. Directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the Promoter or marketing service providers in respect of the promotional competition, or the spouses, life partners, business partners or immediate family members cannot enter the Promotion. The Promoter, its agents and distributors accept no liability whatsoever for the misuse of the reward voucher and or products, and are not liable for any personal loss, injury or death at Reward Partner featured venues and or by using the products, and cannot be held responsible for any dissatisfaction concerning quality or availability of featured venues and or products.

4.9. The offer is subject to promotional availability. Participating Reward Partner venues reserve the right to vary times and offer availability (e.g. Public holidays).

4.10. By entering the Promotion the Participant agree to receive communication from the Promoter.

4.11. To the extent allowed by law, these T&C’s set out the whole of the agreement between The Participant and The Promoter in regard to the subject matter hereof and there are no other agreements, guarantees or representations, either verbal or in writing, in regard thereto upon which The Participant are relying in concluding this agreement and The Promoter shall not be bound by any express or implied term, representation, warranty, promise or the like not recorded herein. This clause constitutes an acknowledgment of fact by The Participant. The Participant must ensure that The Participant read the above clause carefully and ensure that this statement is true and correct as this will limit your rights to claim that these statements are not true and correct.

4.12. To the extent allowed by law, no extension of time or indulgence which The Promoter may grant to The Participant shall constitute a waiver of any of The Promoter's rights, who shall not thereby by precluded from exercising any rights against The Participant which may have arisen in the past or which might arise in the future. This clause limits and excludes obligations, liabilities and legal responsibilities which The Promoter will have towards The Participant and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on The Participant.

4.13. These T&C’s shall be governed by and interpreted according to the laws of the Republic of South Africa and the parties consent to the non-exclusive jurisdiction of the High Court of South Africa, Western Cape Division, Cape Town, in respect of any proceedings arising out of or in connection with these T&C’s.

4.14. Any provision in these T&C’s which is or may become illegal, invalid or unenforceable shall, to the extent of such prohibition or unenforceability, be ineffective and treated as having not been written and severed from the balance of these T&C’s, without invalidating the remaining provisions of these T&C’s.

4.15. The Promoter and its agencies reserve the right to correct any errors and omissions. These terms and conditions will supersede any errors or omissions on any publicly communicated documentation or marketing material.

4.16. The Participant agree that The Promoter may send any notice or notification arising under and/or contemplated in these T&C’s by electronic mail or other electronic communication to your contact details provided when The Participant subscribed to The Promoter. 

4.17. The Participant are required to adhere to any South African Tax Laws linked to Rewards. It is your responsibility as a Participant to adhere and do the necessary submission is and when applicable. 

4.18. The Promoter's domicilium citandi et executandi (place for service of legal documents) is 082 Vodacom Boulevard, Midrand, Johannesburg, 1682  

5. Warranties And Liability

5.1. To the extent allowed by law, The Participant agree that The Promoter shall not be liable to The Participant or any other person or entity whatsoever in respect of any loss or damage:

5.1.1. caused by or arising from any fact or circumstance beyond the reasonable control of The Promoter;

5.1.2. which is consequential or incidental loss or damage;

5.1.3. of whatever nature and howsoever arising from or in connection with your Participation and/or your use/consumption of the Rewards and/or any arrangement with any Rewards Partner;

5.1.4. which is a result of any downtime, outage, interruption in or unavailability of the Call Centre or Website, attributable to any cause whatsoever, including (but not limited to) repairs and maintenance, any breakdown in any service provided by any communications service provider (including line failure) as well as by any external communications networks and/or networks of any internet service providers;

5.1.5. arising from any disclosure or use of any information The Participant provide to The Promoter, whether such disclosure is in accordance with the provisions of these T&C’s or otherwise; and/or

5.1.6. arising from a breach of any security system which may be implemented by The Promoter and/or any service provider to The Promoter.

5.2. The Participant acknowledge that The Promoter does not provide the Rewards. The Rewards Partners may, for reasons outside the control of The Promoter, cease providing the Rewards in whole or in part and The Promoter is accordingly entitled to summarily terminate your Participation in such instances. This clause limits and excludes obligations, liabilities and legal responsibilities which The Promoter will have towards The Participant and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on The Participant.

6. Indemnity

6.1. To the extent allowed by law, The Participant hereby indemnify and hold The Promoter free from liability for loss or damage of whatever nature and howsoever arising from your Participation and/or your failure to comply with any provision and/or obligation under these T&C’s. This clause constitutes an assumption of risk and/or liability by The Participant under which The Participant indemnify The Promoter against certain liabilities and which may result in The Participant being liable for additional costs and liabilities.

7. Privacy

7.1. Participants will be required to provide certain personal information (where applicable), including (but not limited to), their name, surname, identity number, physical address, postal address, email address and cell phone number.

7.2. This clause applies to all personal information collected or submitted to The Promoter as set out above as well as any other personal information provided by The Participant to The Promoter at any time.

7.3. Should The Participant fail to provide your personal information to The Promoter, The Participant may not be able to participate.

7.4. Subject to 4.5, The Promoter will use your personal information for all purposes relating to these T&C’s and/or in order for The Promoter to provide the Rewards including, but not limited to, the arranging and booking of the Rewards and for purposes generally relating to participation and the Rewards.

7.5. The Promoter may use your personal information for marketing purposes for their other products.

7.6. Subject to 4.5 and 4.7, The Promoter will not share any of your personal information with any third party except where such disclosure is necessary to enable The Promoter to provide, deliver or in any other way give effect to these T&C’s and/or the Rewards, where such disclosure is required by law or where The Participant consent to The Promoter sharing your personal information. 

7.7. The Participant hereby agree to The Promoter disclosing and sharing your personal information with entities within the Machine group of companies.

7.8. To the extent that The Promoter shares your personal information with third parties in accordance with clauses 6 and 7 above, The Promoter will require, to the extent possible, that such parties conform to The Promoter's privacy standards.

7.9. The Promoter will record all telephone calls made to and from the Call Centre. In the event that Participation is concluded via the Call Centre, such telephone calls will be recorded, as contemplated in the CPA, to constitute the record of the transaction concluded.

7.10. The Participant hereby expressly agree that The Promoter may:

7.10.1. collect, receive, record, organize, collate, store, update, modify, retrieve, alter, consult, use, disseminate or obtain any of the personal information set out above;

7.10.2. use your personal information for the purposes set out above;

7.10.3. Transfer your personal information to third parties in a foreign country where this is required for the facilitation of any transfers of information or where this is required in order to give effect to the Rewards.

7.11. The Participant may request that The Promoter correct your personal information, should it come to your attention that The Promoter's records are incorrect. Should The Participant wish to access your personal information or rectify it, please contact the Call Centre.

7.12. The Promoter shall protect your personal information as required by law. However, to the extent allowed by law, The Promoter shall not be liable to The Participant or any other person or entity whatsoever, in respect of the unauthorised disclosure of your personal information.

7.13. In accordance with POPI, The Participant may request the Promoter to review which of your personal information it holds and may request for the Promoter to delete such information, please contact the Call Centre. This clause limits and excludes obligations, liabilities and legal responsibilities which The Promoter will have towards The Participant and also limits and excludes your rights and remedies and places various risks, liabilities, obligations and legal responsibilities on The Participant.

8. Consumer Protection Act

8.1. Nothing in these T&C’s:

8.1.1. limits or exempts The Promoter from liability for any loss directly or indirectly attributable to the gross negligence of The Promoter or any person acting for or controlled by The Promoter to the extent that the law does not allow this;

8.1.2. Requires The Participant to assume risk or liability for this kind of loss to the extent that the law does not allow this.

8.2. If these T&C’s and/or any goods and/or services provided under these T&C’s are regulated by the CPA, it is not intended that any provision of these T&C’s contravenes any provision of the CPA and therefore all provisions of these T&C’s must be treated as being qualified, if necessary, to ensure that the provisions of the CPA are complied with.


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