Upsize Offers Terms and Conditions

The Upsize offers will be subject to Vodacom’s Standard terms and conditions.

Vodacom reserves the right to terminate this offer at any time and will provide reasonable notice of such termination as the circumstances require. Please also note that the bundles offered as part of the Upsize project are available for personal usage and not commercial use

Terms and Conditions

1 The Upsize Offers service will be available to all Prepaid and Top Up Vodacom Customers

2 The Upsize service will present customers with Upsize Data or Voice offers within their USSD data/voice bundle purchase
        process. Please note that the circumstances under which a customer is presented with an Upsize Offer will be determined
        by Vodacom and customers will not presented with Upsize Offers on every bundle purchase process.

7 Once-Off Vodacom Data and Voice  bundles will be available for purchase via the Upsize service for Prepaid and top up
        customers. Please note that the upsize offer available for customer will be defined by Vodacom. 

8 All prices of the Upsize Data and Voice bundles include VAT

9 No pro-ration is applied, the full data allocation is  applied and the full charge is always deducted from airtime balance
        upon the purchase of a Once-Off Vodacom Upsize bundles

10 The purchase of all Once-Off Vodacom Upsize bundles is deducted from the subscribers rechargeable airtime for Prepaid
        and Top Up subscribers

11   The hourly validity of Upsize bundles are valid until the specified hours are completed from the time the bundles were
       allocated

       The 1 day validity Upsize bundles are valid until 23:59 on the first day from and including the day of purchase

       The 7 day validity Upsize bundles are valid until 23:59 on the 7th day from and including the day of purchase

       The 14 day validity Upsize bundles are valid until 23:59 on the 14th day from and including the day of purchase

       The 30 day validity Upsize bundles are valid until 23:59 on the 30th day from and including the day of purchase

12   Any unused Vodacom Upsize bundles that expire at the end of the validity period will be forfeited and cannot be claimed
       back by the subscriber.

13   In the Prepaid Order of consumption environment the Once-Off Vodacom Upsize bundles will be the first general non-free
       bundles to be depleted in ascending validity order.

14   Customers that have an active Vodacom Upsize bundle in their account can view their bundle balances on the following
       channels:

          • USSD (*111#)
          • Vodacom Online(Vodacom Portal, Mobisite and App)
          • Customer Care (082 111)

15 When a Prepaid subscriber that has a Vodacom Upsize bundle migrates to another Prepaid plan, they will retain their
        Vodacom Upsize Bundle

17 When a Prepaid subscriber that has a Vodacom Upsize bundle migrates uChoose/Top Up plan, they will retain their
        Vodacom Upsize Bundle

18 When a Prepaid subscriber that has a Vodacom Upsize bundle migrates to a Post-paid plan, the Vodacom Upsize Bundle
        will be forfeited

19 The Vodacom Upsize service does not apply to data roaming

20 Customers will be charged for the volume of data sent and received, and not the time you spend connected.

21 Data transfer rates are not guaranteed and are dependent on network availability

22 Night Owl Data does not get allocated to Once-Off Vodacom Upsize Data bundles.

23 Upsize bundles cannot be transferred or gifted to another subscriber. 

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