Offers Terms and Conditions

 

The “Upsize Offers” now referred to “Limited Time Offer bundles’ will be subject to Vodacom’s subscriber’s standard terms and conditions. Vodacom reserves the right to terminate this offer at any time and will provide reasonable notice of such termination as the circumstances require. Please also note that the bundles offered as part of the Limited Time Offers are available for personal usage and not commercial use.

Terms and Conditions
 

1. The Limited Time Offer bundle service will be available for purchase to all Vodacom subscribers (Prepaid, Postpaid and Top Up Vodacom Customers).

2. The Limited Time Offer bundle service will randomly present customers with data or voice offers within their USSD data/voice bundle purchase process. Please note that the circumstances under which a customer is presented with a Limited Time Offer will be determined by an automated engine and customers will not presented with a Limited Time Offer on every bundle purchase process.

3. All prices of the Limited Time Offers (both data and voice bundles) include VAT.

4. No pro-ration is applied. The purchase of all Once-Off  Limited Time Offer bundle is deducted from the subscribers rechargeable airtime for Prepaid and Top Up subscribers or added to bill for postpaid customers

5. An hourly Limited Time Offer bundles will be valid until the specified hours are completed from the time the bundles was allocated.

6. The 1 day Limited Time Offer bundle will be valid until 23:59 on the first day from and including the day of purchase.

7. The 7 day Limited Time Offer bundle will be valid until 23:59 on the 7th day from and including the day of purchase.

8.   The 14 day Limited Time Offer bundle will be valid until 23:59 on the 14th day from and including the day of purchase

9. The 30 day Limited Time Offer bundle will be valid until 23:59 on the 30th day from and including the day of purchase.

10. Any unused Vodacom Limited Time Offer bundle that expires at the end of the validity period will be forfeited and cannot be claimed back by the subscriber.

11. In the Order of consumption environment the Once-off Vodacom Limited Time Offer bundles will be the first non-free bundles to be depleted in ascending validity order.

12. Customers that have an active Vodacom Limited Time Offer bundle in their account can view their bundle balances on the following channels:

          • USSD (*135#)
 

          • Vodacom Online (Vodacom Portal, Mobisite and App)

          • Customer Care (082 135)

13. When a Prepaid subscriber that has a Vodacom Limited Time Offer bundle migrates to another prepaid plan, they will retain their Vodacom Limited Time Offers Bundle.

14. When a Prepaid subscriber that has a Vodacom Limited Time Offer bundle migrates uChoose/Top Up plan, they will retain their  Vodacom Limited Time Offers Bundle.

15. When a Prepaid subscriber that has a Vodacom Limited Time Offer bundle migrates uChoose/Top Up plan, they will retain their  Vodacom Limited Time Offers Bundle.

16. When a Prepaid subscriber that has a Vodacom Limited Time Offer bundle migrates to a Post-paid plan, the Vodacom Limited Time Offers Bundle will be forfeited

17. The Vodacom Limited Time Offers service does not apply to data roaming.

18. Customers will be charged for the volume of data sent and received, and not the time spend connected.

19. Data transfer rates are not guaranteed and are dependent on network availability.

20. Night Owl Data does not get allocated to Once-Off Vodacom Limited Time Offers Data bundles.

21. Limited Time Offers bundles cannot be transferred or gifted to another subscriber. 

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