Vodacom Red Rewards

Terms And Conditions

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom Red Rewards “DStv Delicious International Food and Music Festival” Competition (“the Competition”) where Vodacom Red clients stand a chance of winning an exclusive Vodacom lifestyle experience.

All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

1. The Competition runs as follows:

i. DStv Delicious International Food and Music Festival presented by Vodacom Red Reward: From 08h00 on 1 September 2018 to 23h59 on 12 September 2018 (“End Date”) a minimum of two (2) Vodacom Red clients who entered their selections on the Vodacom Red Lifestyle Rewards page, http://bit.ly/vodacomred each stand a chance to win the DStv Delicious International Food and Music Festival presented by Vodacom Red experience (the “Event”) held in Midrand.  Each winning Vodacom Red client is permitted to bring one (1) partner. The prize includes food and beverages at the Event, but excludes travel to and from the Event, as well as any accommodation.

ii. A minimum of two (2) Red clients, randomly selected, will win the DStv Delicious International Food and Music Festival presented by Vodacom Red experience on the weekend of 22-23 September 2018.  Winners do not get to choose the day their tickets are valid for.

2. To enter:

i. Vodacom Red customers will be prompted during the term of the Competition to visit http://bit.ly/vodacomred and select the DStv Delicious International Food and Music Festival to complete their details; 

ii. Entries are to be submitted by clicking the submit button to be eligible to win a reward.

3. The winners will be randomly selected by means of a random draw selection from all eligible entries which meet the requirements set out in these Terms and Conditions on 13 September 2018

4. The winners of the prizes will be informed of where and how to accept their invite, and this will be communicated to them when notified that they have been selected for the prizes stated above. The winners should be reachable, using the cell phone number provided to participate in the Competition, for a period of 48 hours after the draw.

5. All risks and ownership of the prize shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as regarding the prizes shall terminate. Vodacom will advise of arrangements in respect of the prizes at the time of contacting the selected winners.

6. Notwithstanding the fact the prizes vests on the winners immediately upon the determination of the results, any prize that remains unclaimed after the dates stipulated in clause 4 above or no reasonable effort is made on the part of the winners to claim the prize despite having been advised of the results of the Competition will be forfeited.

7. Each qualifying submission as stipulated in clause 2 above constitutes one (1) entry into the Competition. Only one submission is allowed per Vodacom Red customer.

8. Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.

9. The Competition is only open to natural persons 18 years or older that are Vodacom Red clients who have signed a new/upgraded contract during the period stipulated in clause 1. Business accounts held by Corporates and SMEs are excluded from the Competition. 

10. Participants must be in possession of a valid SA identity document or valid permanent residence permit valid for a period exceeding 12 (twelve) months for the Republic of South Africa and valid at the end date of the Competition.

11. The selected winners must be able to identify themselves (in a manner determined by Vodacom) as the qualifying entrants to the Competition and must comply with the required validation procedure in order to claim the prizes.

12. The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying Vodacom Red contract with no accounts held with Vodacom being in arrears to be eligible to win the prizes.

13. There are no additional charges for participating in the Competition.  

14. All the information provided or related to this Competition shall be managed and captured by a Vodacom approved third party service provider (Openfield Marketing) for running the Competition only.

15. Vodacom will share personal details of winners, such as name and contact number with a Vodacom approved agency (Openfield Marketing) who will notify the winner that he/she has won the Competition and you hereby agree to such disclosure as is necessary to affect the prize fulfilment.

16. Openfield Marketing (“Openfield”) will use reasonable efforts to contact the winner telephonically on the contact details used to participate in the Competition. Openfield shall attempt to contact the winner as stipulated in clause 4 in these Terms and Conditions.

17. Should a participant not be available on the contact number during the timeframe stipulated or reject, forfeit or decline acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next selected entrant.

18. The claim for the prize will be subject to security and validation, failing which the winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant.

19. If a winner cannot accept the prize for any reason whatsoever, the prize will be awarded to the next selected qualifying entrant. The prize may not be transferred or redeemed for cash.

20. Vodacom reserves the right to withhold any prize until it is satisfied that the claim by the winner is valid.

21. If the user of the mobile phone (i.e. the participant in the Competition) is not the person that is responsible for payment of the qualifying contract / existing qualifying contract, then the prize will be awarded to the person that is the account holder and responsible for payment of the qualifying contract / existing qualifying contract.

22. Only entrants who are using SIM cards that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.

23. Vodacom shall request each winner’s consent in writing to his / her image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after having been announced as a winner. Any winner may decline the use of his/her image and/or likeness by Vodacom.

24. Winners of the competition/reward are responsible for their own transport should they reside outside of the city of which the prize/reward is hosted/redeemed. Winners will be responsible for their own flights, vehicle transfers, train transfers or any other transport required to redeem the prize/reward

25. No prize is not transferable or exchangeable and may not be redeemed for cash.

26. The judges’ decision on any aspect of the Competition including the allocation of the prize will be final and binding and no correspondence will be entered into.

27. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final and binding and no correspondence will be entered into.

28. User data collected via the Competition will not be used for any other purpose than for the Competition only. 

29. User data collected via the entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, https://myvodacom.secure.vodacom.co.za/vodacom/terms/privacy-policy. If there is no legal requirement, the collected information will only be stored for as long as it is needed.

30. Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to participate in this Competition.

31. The duration of the Competition may be extended or curtailed at the discretion of Vodacom.

32. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition.

33. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming the prize. 

34. Vodacom, their associated companies, agents, contractors and sponsors assume no liability whatsoever for any direct or indirect loss or damage arising from a customer’s participation in the Competition or for any loss or damage, howsoever arising.

35. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems. 

36. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.

37. Vodacom may refuse to award the prize if these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify the participant that they are rejected.  

38. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.


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