Bold network claims’ disclaimers
On various marketing communication and customer touchpoints, we make confident use of bold claims about our network statistics and performance. To show that our claims are substantiated with real facts and figures, here’s a list of claims and the independent research which supports them:
1. The reference to Vodacom as “SA’s Best Network” as rated by the 2017 South African Customer Satisfaction Index (SAcsi).
2. The reference to Vodacom as “SA’s Fastest 4G Network” is based on Ookla Q2-2018 and Q3-2018 data.
3. The reference to Vodacom as “SA’s Fastest Network” is based on ATIO Q2-2018 data.
4. The reference to “99% Internet coverage” is used because the Vodacom network infrastructure covers more than 99% of the
South African population with mobile data services; 2G, 3G, and LTE.