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Lost or stolen cellphones are replaced within 48 hours through our nationwide network.
We’ve reduced our prices by up to 46% to make insurance cover for your cellphone more affordable than ever.
Cover options that are right for you
You can choose whether to insure your device comprehensively (loss, theft and damage) or just for damage.
Easy claims process
Simply submit your claim online.
Next day replacement
Lost or stolen devices are replaced within 24 hours through our nationwide network.
We’ve reduced our prices by up to 46% to make insurance cover for your laptop and tablet more affordable than ever.
Covered in the event of death
We will pay a lump sum benefit equal to all the subscription fees (up to maximum indemnity as per band selected) in respect of the outstanding term of the airtime contract.
Affordable premiums; based on your Contract or Top Up price plan.
Covered for total or temporary disability
If you’re unable to work as a result of the disability, your monthly subscriptions (up to maximum indemnity as per band selected) will be settled after the expiry of a one month waiting period.
Accidental Damage Insurance
Specified Insured Extras
From R20 /month
To view excess amounts, please refer to the Terms and Conditions page.
From R80 /month
Contract and Top Up customers: the premium will be added to your monthly bill. Prepaid customers: the premium will be debited from your bank account. Only cellphones that are less than 30 days old can be insured. For Specified Insured Extras, only accessories stocked by Vodacom will be covered.
Contract and Top Up customers: the premium will be added to your monthly bill. Prepaid customers: the premium will be debited from your bank account. Only Laptop and Tablets that are less than 30 days old can be insured.. For Specified Insured Extras, only accessories stocked by Vodacom will be covered.
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If your camera breaks, your insur
An accidental drop can crack your phone's back plate.
Home buttons are pressed so frequently that they can get damaged and stop working.
We cover speaker malfunctions where audio is too low or gone completely.
Cellphone screens break very easily when dropped and are costly to repair.
If your phone is lost or stolen, the cost to replace it would be R7 500.
All costs based on an iPhone 6s 128GB. Cost to replace is based on a service stock unit (i.e. a device without accessories).
You must have a valid South African Identity Document.
You must be between 18 and 63 years of age to apply for cover.
Must be a Vodacom Contract or Top Up customer.
The monthly premium will be added to your monthly cellphone bill.
Premiums are individually calculated. To get a quote:
Send us an email firstname.lastname@example.org
Call 082 1952 Or011 844 2800
Download the application form, complete, and email it email@example.com
Visit your nearest Vodacom Shop
Be sure to report your claim within 30 days of the event.
Call us on 082 1952
Send an email to
Costs over and above FREE minutes used.
More than R50 per month for value-added services.
For more information, call Customer Care on 082 135, FREE from a Vodacom cellphone.
Alternatively, download the claims form, and fill in the details. You can then fax it to 011 844-2913 OR email it to firstname.lastname@example.org.
I have claimed three times with Vodacom Insurance - twice for a smashed screen and once for a stolen phone. On all three occasions, I was sorted within 24 hours and had no issues whatsover.
I have been so impressed by this that I wish Vodacom could insure everything for me - my car, my home, my health...
I hope you have the same experience. Being without a phone is pretty awful (for me at least).
Your cover starts immediately
• If you choose to add insurance when upgrading / buying a new device instore, you be covered as soon as your purchase is complete and you will leave the store insured.
• If you phone Cellsure to activate the cover, your cover is activated as soon as the application is completed.
• If you send an email to Cellsure, they will phone you back to complete the application. The cover is activated as soon as the application is completed.
• If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.
Protect your devices from loss, theft and damage.
From R20 /month
Cover your subscription costs in the event of death or disability.
From R5.55 /month
Cover for up to 22 family members on one policy.
From R99 /month
Protect your phone from loss, theft and damage.
Cover your subscription costs in the event of death or disability