Platinum for Business Renewal

Congratulations!  You are one of a limited group selected for membership of the distinctive Vodacom Onyx programme.  Your Onyx membership has been renewed for another year of priority access to service with distinction and great benefits, including

Onyx benefits:

Annual upgrade

Lead the pack and stay on trend with an upgrade to one of the latest cellphones every year

Lost or Stolen Device Replacement 

It happens! But it doesn’t need to stop you in your tracks – we’ll replace your lost or stolen device with one that is the same make and model. Call the Premium Service Desk to arrange the replacement

24 hour Premium Service Desk

Our highly trained Premium Service Desk consultants are on call 24/7 on 082 1903, to ensure all your service requests are attended to efficiently and effectively

For more details on the Onyx programme benefits, click here.

Please note the following important information:

The following criteria will be applied at your membership anniversary date:

  • Annual membership of the prestigious Vodacom Onyx programme will be confirmed by personal invitation

  • If your Onyx programme membership is not renewed at the end of the 12 month membership period, you may qualify for membership of the Vodacom Platinum programme if you meet the average spend requirement  of R2400 or more per month*

*based on local bill charges (i.e. charges or fees accumulated in South Africa) on a single contract line only;   calculated over a rolling 6-month period, exclusive of handset or device financing fee, roaming and insurance

Contact Us
You will be routed directly to a Premium Service Desk agent when you call us on 082 1903 or email us at

If you do not receive the superior service you are entitled to, we would appreciate your feedback via email to
Click here for T&Cs applicable to the Onyx programme benefits

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Data roaming

Easy access to the internet, email and your company's network while travelling outside South Africa.

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My Vodacom App

Download the My Vodacom App from your app store - for FREE - to control your usage from the palm of your hand. 

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